To truly engage customers for whom traditional advertising (push marketing) is increasingly irrelevant, companies must engage with customers in a new way. At the end of the day, customers no longer separate marketing from the product—it is the product. They don’t separate marketing from their in-store or online experience—it is the experience. In the era…
Read MoreScenario: I’ve been in professional services for 10 years and based on my experience I am becoming faster at outputting the work I am hired to do. I charge an hourly rate; I am now getting paid less by the hour because I’m faster at getting the work done. Q: How do I set fees…
Read More1. Not having a clear understanding of the value you provide Knowing what business are you actually in is essential. (Hint: you are not in the business of selling your product or service.) Example: If you are a financial planner, you are NOT in the financial planning business. You are in the people business. Once…
Read MoreIf you have a company that is in the business of making money, then you need a marketing strategy, because the marketing strategy is your roadmap to guide you in your efforts to get the maximum impact for the marketing dollars, time and resources you invest to reach your business goals. A marketing strategy is…
Read MoreNew York Times journalist Rob Walker hypothesized that value comes from the story behind a product, and not the product itself. If this is true, then communicating the value of your offering is not only wise but also necessary. In today’s cluttered marketplace where thousands of brands are competing for consumer dollars and consumers have…
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