Michela, helped me set up a plan to systematize my digital agency and programming company. We reviewed my current front-end and back-end to find ways to improve client on-boarding and project management procedures. Her process was efficient at working through our current system, goals and obstacles. From this we came up with solutions that she helped narrow down and prioritize into concrete actionable steps to build a tight process for our team and clients to follow. She also helped us find ways to integrate these new systems into our technology platforms so we can automate many of the steps. Since working with Michela I have seen a 20% improvement in productivity and we aren’t even through the full plan. I am thrilled with the new insights I have gained and feel more in control of my business and in managing its growth.